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Introducing Onhand Assistant

An AI assistant for your website. It learns from your own content, replies to visitors at any hour, and brings in your team the moment a person is needed.

Onhand inbox showing a live customer conversation handed to a team member

How Onhand Assistant is different

01

Teach it once

Add files, websites and Q&A to the knowledge base. Onhand learns from them and is ready to answer, in Albanian or English.

02

Works where you work

We add the assistant to your website for you, whether it runs on WordPress, Shopify, WooCommerce or a custom build. Live in minutes.

03

Gets smarter over time

See unanswered questions and top topics, add the missing answer once, and every future chat benefits.

04

You stay in control

Take over any live chat from the AI, reply as a person, then hand it back. Guardrails keep answers on topic.

In the product

Onhand answering real questions, and the inbox your team follows them in.

Onhand chat answering opening hours and prices for a clinic
Clinics & practices
Onhand chat showing a product card with an add to cart button and the cart summary
Online shops
Onhand chat helping with a slow internet connection and handing off to a technician
ISPs & telecoms

Want Onhand Assistant on your site?

Tell us about your business and we will set it up, trained on what your customers actually ask.

Get in touch